What payment methods do you accept?
We accept American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa.
What currency are your prices displayed in?
All product prices are displayed in United States Dollars (USD). The final price and applicable charges are shown at checkout.
Where do you ship?
We currently ship within the United States only, with free shipping on all orders.
How long does shipping take?
Orders are generally processed within 1–2 business days. Estimated delivery time is 6–9 business days, depending on the shipping carrier and destination.
How can I track my order?
After your order ships, you will receive tracking information by email when available.
How do I start a return?
You can start a return by mail by contacting us within 30 days of delivery at cs@fashioncityak.com or +1 907 332 0800.
What is your return policy?
Returns are accepted within 30 days of delivery. Items must be unused, unworn, and in their original condition and packaging.
Do you charge a restocking fee?
No. We do not charge any restocking fees on returned items.
When will I receive my refund?
Once your return is received and approved, your refund will be processed within 7 business days to your original payment method.
What should I do if I receive a defective or incorrect item?
Please contact us as soon as possible. After verification, we may provide a replacement with the same product, subject to availability.
Contact Us
Address: 5477 E Northern Lights Blvd, Anchorage, AK 99508, United States
Phone: +1 907 332 0800
Email: cs@fashioncityak.com
Business Hours: Monday to Saturday: 10 AM to 8:30 PM, Sunday: 12 to 6 PM (GMT-09:00) Alaska Standard Time (Anchorage)